PERFORM Service English Learning Centre
Online English learning for hospitality staff in Japan!
- • Bilingual customer service dialogues
- • English audio files for all dialogues and individual phrases
- • Regular advice from our professional instructors
About English OK
From nation-wide hotel chains to exclusive five-star properties and Michelin-rated restaurants, English OK offers the premier customer service English training programs in Japan.
Made for you
If you care about your customer service, then PERFORM is an ideal tool to help you increase your confidence and fine tune your service for foreign guests. You will find the answers to many of your questions and useful tips to help you provide great service to your international guests.
Elevate your service skills
- Master customer service English
- Build your listening skills
- Increase your vocabulary
- Better understand the international guest's needs
Start today!
Pocket English
Try our Hotel Service English Book
"For the hotel industry, it is vital to communicate proactively with guests. To understand what guests need and to take action before the guests make their requests are the most important tasks of a hotelier. This book will assist with the daily communication of hoteliers."
Yutaka Nakamura
Chairman
The Japan Hotel Association
